What to Do If You Can’t Pay Your Tax Debt on Time
Tax time doesn’t always end with a refund. For some individuals and small businesses, it can result in a tax debt that’s difficult to pay by the due date. The good news is that the Australian Taxation Office (ATO) has several options available to help taxpayers manage their obligations.
If you find yourself in this situation, it’s important not to ignore the debt. Acting early usually means more options and less stress.
1. Set Up a Payment Plan
One of the most common options is entering into a payment plan with the ATO. This allows you to pay off your tax debt in smaller instalments over time rather than in a single lump sum.
Payment plans are available to both individuals and small businesses and can often be set up online through your myGov account or via your tax agent. The ATO will generally consider factors such as:
- The size of the debt
- Your payment history
- Your ability to pay over time
Interest may apply to outstanding balances, but a payment plan can make the debt much more manageable. From 1 July 2026 interest charged is no longer tax deductible.
2. Request a Short-Term Payment Deferral
If you only need a little extra time, the ATO may allow a short-term extension to the payment due date.
This option may suit taxpayers who are waiting on incoming funds, such as:
- Business income
- Insurance payments
- Loan approvals
- Other receivables
A short extension can help avoid immediate collection action while you organise your finances.
3. Apply for Remission of Interest or Penalties
If your circumstances are exceptional, you may be able to request remission (reduction or cancellation) of interest or penalties applied to your tax debt.
The ATO may consider remission where:
- You’ve experienced serious illness or natural disaster
- You’ve made a genuine effort to comply
- Circumstances outside your control prevented payment
Each request is assessed on a case-by-case basis.
4. Speak With Your Tax Agent
A registered tax agent can often help negotiate a suitable arrangement with the ATO on your behalf. They can also review your financial position and make sure you’re accessing all available options.
Many taxpayers find this approach less stressful than dealing with the ATO directly. There are however some cases where the ATO will only speak with you, or where you are better placed to explain the circumstances leading to the debt.
5. Contact the ATO Early
The most important step is to communicate early. The ATO is generally more flexible when taxpayers engage before the situation escalates.
You can contact the Australian Taxation Office by:
- Calling the ATO on 13 11 42 for individuals
- Calling 13 72 26 for business enquiries
- Logging into myGov and accessing ATO online services
- Speaking with your registered tax agent
Final Thoughts
Tax debt can feel overwhelming, but ignoring it rarely helps. Whether it’s a payment plan, deferral, or negotiating relief from penalties, there are options available.
If you’re struggling to pay a tax debt, reach out early — either to the ATO or your Accountant at GTP — to put a plan in place and stay on track with your obligations.
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